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January 31, 2025


[Maintenance] - The Air - Heat pump Maintenance 3.2.2025 - 7.2.2025 08:00-17:00 EET

2025-01-31 10:53:41 - Maintenance Planned

Maintenance Planned - Maintenance Planned:

Severity and user impact: Minor - The heat pump maintenance will be performed. The maintenance will be performed to one redundant heat pump at a time. There should not be effect to customers systems availability.

Location: The Air Data center

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-31 10:53:41
case ID: 776

Past Incidents


January 30, 2025


No incidents reported.


January 29, 2025


[Maintenance] - The Air - Shared IP Fabric switches maintenance 10.02.2025 00:01 - 06:00 EET

2025-01-29 08:12:40 - Maintenance Planned

Maintenance Planned - Severity and user impact: Major - Maintenance will be done to one fault tolerant shared IP fabric switch at a time. However there can be minor outages in customers connection during the maintenance window.

All Verne Internet and Firewall Customers are affected by this maintenance.

Tasks:
-Preparation for the maintenance
-Perform maintenance actions to one fault tolerant edge switch at a time and test functionality
-Overall test of environment functionality after the maintenance.

Location: The Air data center

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-29 08:12:40
case ID: 775

January 28, 2025


No incidents reported.


January 27, 2025


[Maintenance] - The Rock - Multi-Cloud Control version upgrade 27.01.2025 00:01 - 06:00 EET

2025-01-27 01:19:39 - Maintenance Ended

Maintenance Ended - Maintenance completed and functionality tested.

If you have any questions, don\\\'t hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-27 01:19:39
case ID: 774

Maintenance Started - Maintenance started.

2025-01-27 00:00:12
case ID: 774

Maintenance Planned - Severity and user impact: Minor - During the maintenance window the Multi-Cloud Control will be upgraded to recent software version. The Multi-Cloud control UI is not available during operations. This does not affect the private and public clouds, or the virtual machines that Multi-Cloud Control is managing.

Goals:
- New Features in application
-Improved Functionality and security due to recent version

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-03 12:55:33
case ID: 774

January 26, 2025


No incidents reported.


January 25, 2025


No incidents reported.


January 24, 2025


No incidents reported.


January 23, 2025


No incidents reported.


January 22, 2025


No incidents reported.


January 21, 2025


No incidents reported.


January 20, 2025


No incidents reported.


January 19, 2025


No incidents reported.


January 18, 2025


No incidents reported.


January 17, 2025


No incidents reported.


January 16, 2025


No incidents reported.


January 15, 2025


No incidents reported.


January 14, 2025


No incidents reported.


January 13, 2025


[Maintenance] - The Rock - Access portal platform update 13.01.2025 00:01 - 06:00 EET

2025-01-13 00:30:17 - Maintenance Ended

Maintenance Ended - Access portal platform updated.

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-13 00:30:17
case ID: 773

Maintenance Started - Access portal platform update started.

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-13 00:02:39
case ID: 773

Maintenance Planned - Severity and user impact: Minor - During the maintenance window Verne Finland access portal is not available for short period of time . This affects to all customers that are accessing Verne Finland systems through the access portal. 

Access portal platform will be updated to current version with improved functionality and enhanced security.

If you have any questions, don't hesitate to contact us.

Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501

2025-01-03 12:49:32
case ID: 773

January 12, 2025


No incidents reported.


January 11, 2025


No incidents reported.


January 10, 2025


No incidents reported.


January 9, 2025


No incidents reported.


January 8, 2025


No incidents reported.


January 7, 2025


No incidents reported.


January 6, 2025


No incidents reported.


January 5, 2025


No incidents reported.


January 4, 2025


No incidents reported.


January 3, 2025


No incidents reported.


January 2, 2025


No incidents reported.


January 1, 2025


No incidents reported.


December 31, 2024


No incidents reported.


December 30, 2024


No incidents reported.


December 29, 2024


No incidents reported.


December 28, 2024


No incidents reported.