Service Status
 |
Operational |  |
Operational Informational |  |
Degraded Performance |  |
Partial Outage |  |
Major Outage |
November 8, 2025
No incidents reported.
Past Incidents
November 7, 2025
No incidents reported.
November 6, 2025
[Maintenance] - The Rock - UPS Unit periodical maintenance 3-7.11.2025 EET 08:00-17:00 EET
2025-11-06 16:47:44 - Maintenance Ended
Maintenance Ended - If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 826
Maintenance Started - If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 826
Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
We will perform periodical maintenance action to UPS units. During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
There should be no impact on customers' systems.
Location: PoriDC
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 826
November 5, 2025
No incidents reported.
November 4, 2025
[Maintenance] - The Air - Shared Firewall cluster version upgrade 17.11.2025 00:01 - 06:00 EET
2025-11-04 11:52:15 - Maintenance Planned
Maintenance Planned - Severity and user impact: Major -The Firewall cluster software update will be performed one fault tolerant Firewall cluster member at a time.
During the firewall update the sessions are transferred to failover device a few times. However, minor outages for customer connections may occur during the maintenance window.
Location: HelsinkiDC data center
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 828
November 3, 2025
[Maintenance] - The Deck - Fire suppression system maintenance 3.11.2025 10:00 - 17:00 EET
2025-11-03 10:46:24 - Maintenance Ended
Maintenance Ended - The maintenance has been completed succesfully.
If you have any questions, please don't hesitate to contact us.
Location: TampereDC
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 827
Maintenance Started - The maintenance has started
Location: TampereDC
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 827
Maintenance Planned - Severity and user impact: Minor- The periodical fire suppression system maintenance will be performed according to the Verne Finland maintenance schedule.
During the maintenence fire suppression system remains operational. There is no effect to customers services.
If you have any questions, please don't hesitate to contact us.
Location: TampereDC
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 827
[Maintenance] - The Rock - Multi-Cloud Control version upgrade 03.11.2025 00:01 - 06:00 EET
2025-11-03 00:45:54 - Maintenance Ended
Maintenance Ended - Maintenance completed and functionality tested.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 823
Maintenance Ended - Maintenance completed and functionality tested.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 823
Maintenance Started - Maintenance started.
2025-11-03 00:00:05case ID: 823
Maintenance Planned - Severity and user impact: Minor - During the maintenance window the Multi-Cloud Control will be upgraded to recent software version. The Multi-Cloud control UI is not available during operations. This does not affect the private and public clouds, or the virtual machines that Multi-Cloud Control is managing.
Goals:
- New Features in application
-Improved Functionality and security due to recent version
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 823
November 2, 2025
No incidents reported.
November 1, 2025
No incidents reported.
October 31, 2025
No incidents reported.
October 30, 2025
No incidents reported.
October 29, 2025
[Maintenance] - The Rock - Verne shared firewall cluster urgent maintenance 29.10.2025 23:00 - 23:30 EET
2025-10-29 23:20:00 - Maintenance Ended
Maintenance Ended - Location: PoriDC data center
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 824
Maintenance Started - Location: PoriDC data center
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 824
Maintenance Planned - We will perform maintenance on the shared firewall cluster. This involves an HA cluster member failover, and a brief service disruption of a few seconds may occur as sessions are transferred to failover device.
Location: PoriDC data center
If you have any questions, don't hesitate to contact us.
Verne / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 824
[Maintenance] - The Rock - Firewall management and analyzer software upgrade 17.11.2025 00:01 - 06:00 EET
2025-10-29 12:56:44 - Maintenance Planned
Maintenance Planned - Severity and user impact: Minor - During the maintenance window access to firewall management and analyzer software is suspended for approx. 10 minutes.
We are performing version upgrade to firewall management and analyzer software for recent level of security patches and new improved features.
During the operations the firewall management and analyzer software are unavailable. However all connections thought the firewalls works as usual.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 825
October 28, 2025
No incidents reported.
October 27, 2025
No incidents reported.
October 26, 2025
No incidents reported.
October 25, 2025
No incidents reported.
October 24, 2025
[Maintenance] - The Deck - UPS Unit Battery chain replacement 22 - 23.10.2025 08:00-22:00 EEST
2025-10-24 08:54:49 - Maintenance Ended
Maintenance Ended - The maintenance was finished according to the schedule
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 821
Update - The maintenance is progressing. However the schedule of the maintenance has been extended to 22:00 EEST
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 821
Maintenance Started - The maintenance has started.
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 821
Maintenance Planned - Severity and user impact: Minor - During the maintenance one redundant UPS module will be disconnected for maintenance at a time.
We will replace battery chains in the data center UPS systems. During the maintenance one redundant UPS module will be disconnected for maintenance work at a time.
There should be no impact on customers' systems.
Location: TampereDC
If you have any questions, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 821
October 23, 2025
No incidents reported.
October 22, 2025
[Degraded Performance] - The Rock - Problem with one of Internet upstream providers 8.10.2025 approx. 12:30-14:00 EEST
2025-10-22 09:08:05 - Resolved
Resolved -
2025-10-22 09:08:05case ID: 820
Monitoring - Severity and user impact: We have had problems today with one of our Internet upstream providers. Some customers sessions have been disconnected and re-established again while routes have moved to the other Internet upstream providers.
Verne network team will keep on monitoring the situation.
If you have any questions or you are facing any sort of connectivity issues, don't hesitate to contact us.
Verne Finland / Ficolo Support
support.finland@verneglobal.com
+358 2 624 8501
case ID: 820
October 21, 2025
No incidents reported.
October 20, 2025
No incidents reported.
October 19, 2025
No incidents reported.
October 18, 2025
No incidents reported.
October 17, 2025
No incidents reported.
October 16, 2025
No incidents reported.
October 15, 2025
No incidents reported.
October 14, 2025
No incidents reported.
October 13, 2025
No incidents reported.
October 12, 2025
No incidents reported.
October 11, 2025
No incidents reported.
October 10, 2025
No incidents reported.
October 9, 2025
No incidents reported.
October 8, 2025
No incidents reported.
October 7, 2025
No incidents reported.
October 6, 2025
No incidents reported.
October 5, 2025
No incidents reported.